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Suplexity.One

Privacy Policy

1
Introduction

Suplexity Technologies ("Suplexity One", "we", "us", "our") is committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information we obtain through our website https://www.suplexity.one and in connection with our consulting, platform, and SaaS services ("Services"). By using our website or Services, you agree to the practices described in this policy.

2
Information We Collect

Personal Information You Provide

  • Contact details such as your name, email address, phone number, company name, and job title.
  • Account registration details, billing information (if applicable), and communication records.
  • Information you share via contact forms, chat, or email correspondence.

Usage and Technical Information

  • IP address, browser type, operating system, device identifiers, and referral URLs.
  • Website activity logs, pages visited, time spent, and interaction patterns.
  • Platform usage data such as login timestamps, feature usage, and performance metrics.

Cookies and Tracking

We use cookies, web beacons, and similar technologies to collect analytics data and improve user experience. You can control cookies via your browser settings; disabling cookies may limit certain functionality.

3
How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website and Services.
  • Respond to inquiries, demo or trial requests, and customer support communications.
  • Manage accounts, billing, and transactions.
  • Send updates, product news, and promotional messages where you have consented.
  • Analyze usage trends, ensure system security, and improve performance.
  • Comply with legal obligations and prevent misuse or fraud.

4
Legal Basis for Processing (EEA/UK)

Where applicable, we process personal data on the following bases:

  • Your consent.
  • Performance of a contract.
  • Compliance with legal obligations.
  • Our legitimate interests in operating and improving our Services.

5
Disclosure of Information

We may share your data with:

  • Affiliates and subsidiaries for legitimate business purposes.
  • Third-party service providers for hosting, analytics, email delivery, or payment processing.
  • Law enforcement or regulators when required by law.
  • Successor entities in a merger, acquisition, or reorganization.
  • Other parties with your explicit consent.

6
International Transfers

Your information may be transferred and processed in countries other than your own, including India and other jurisdictions where our service providers operate. We implement appropriate safeguards to protect your data when transfers occur.

7
Data Retention

We retain personal data only as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. When no longer needed, data is deleted or anonymized.

8
Your Rights

You may have rights under applicable laws, including to:

  • Access and obtain a copy of your personal data.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your data where applicable.
  • Restrict or object to processing.
  • Request portability of your data.
  • Withdraw consent to marketing communications at any time.

To exercise these rights, please contact us using the details below.

9
Security

We implement reasonable technical and organizational measures to help protect personal data. However, no security measure is perfect; we cannot guarantee absolute security.

10
Contact Information

Suplexity Technologies (Suplexity One)
  • Bengaluru, Karnataka, India
  • Phone: +91 95918 50595
  • Email: hello@suplexity.one
  • Website: www.suplexity.one

© 2026 Suplexity Technologies. All Rights Reserved.